Legal notice
Company: Velocity Ecommerce LLC (Coldera)
Registered: Wyoming, USA
Website: joincoldera.com
Contact: hello@joincoldera.com
1. Agreement
By accessing joincoldera.com or placing an order, you agree to these terms. If you do not agree, do not use the site.
2. Products & Pricing
All prices are listed in [USD]. We reserve the right to change prices, correct pricing errors, and cancel orders resulting from such errors. Product images are for illustration; actual products may vary slightly.
3. Orders
We reserve the right to refuse or cancel any order at our discretion, including suspected fraud, resale, or unauthorized purchase.
4. Health Disclaimer
Cold plunge / ice bath products are wellness equipment, not medical devices. Content on this site is not medical advice. Consult a physician before beginning cold water immersion, especially if you have heart conditions, high blood pressure, are pregnant, or have any medical condition. Use at your own risk.
5. Intellectual Property
All content, logos, images, and text are the property of Velocity Ecommerce LLC and may not be copied or used without written permission.
6. Limitation of Liability
To the maximum extent permitted by law, Velocity Ecommerce LLC is not liable for any direct, indirect, incidental, or consequential damages arising from use of our products or website.
7. Governing Law
These terms are governed by the laws of the State of Wyoming, USA.
8. Changes
We may update these terms at any time. Continued use of the site constitutes acceptance.
Shipping Policy
1. Processing Time
Orders are processed within [1–3] business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
2. Shipping Times
- United States: [7–15] business days
- United Kingdom: [8–16] business days
- Australia / International: [10–20] business days
Delivery times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or high demand.
3. Shipping Costs
Shipping costs are calculated at checkout. [Free shipping on orders over $___ — edit or remove.]
4. Tracking
A tracking number is emailed once your order ships. Allow up to [48] hours for tracking to activate.
5. Customs & Duties
International orders may be subject to import taxes or customs duties, which are the responsibility of the customer.
6. Incorrect Addresses
We are not responsible for orders shipped to an incorrect address provided by the customer. Please verify your details before ordering.
7. Lost or Damaged Packages
Contact hello@joincoldera.com within [7] days of delivery for damaged items or non-delivery. We will investigate and resolve accordingly.
8. Contact
Questions? Email hello@joincoldera.com.